Privacy Policy

Effective Date: May 30, 2025

Why do we collect and process your personal data?

CONNECT, as Data Controller, processes your data for the following reasons:

A. To operate our website and services:

Enable site functionalities and account management

Improve your browsing experience

B. For marketing purposes (with your consent):

Send newsletters and promotional content

Notify you about promotions, sales, events, and loyalty programs

Remind you about abandoned carts

Conduct surveys and profile analysis

C. For legal and security purposes:

Prevent fraud and ensure secure transactions

Comply with laws and defend legal rights

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What do our local subsidiaries do with your data?

They handle:

Order processing (e.g., delivery, billing, returns, payments)

Customer support (e.g., after-sales services, responding to inquiries)

Security & Compliance (same as above)

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Customer Care Interactions

Our support team may:

Contact you via email, phone, or chat

Record calls and save emails for training, quality control, or verification (you’ll be informed and may object where applicable)

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How do we protect your data?

We implement strict technical and organizational measures to prevent unauthorized access, loss, or misuse of your data. This includes:

Secure servers in controlled locations

Use of advanced security technologies

Please Note: While we take every precaution, no system is 100% secure. We cannot fully guarantee the safety of electronic transmissions.