Effective Date: May 30, 2025
Why do we collect and process your personal data?
CONNECT, as Data Controller, processes your data for the following reasons:
A. To operate our website and services:
Enable site functionalities and account management
Improve your browsing experience
B. For marketing purposes (with your consent):
Send newsletters and promotional content
Notify you about promotions, sales, events, and loyalty programs
Remind you about abandoned carts
Conduct surveys and profile analysis
C. For legal and security purposes:
Prevent fraud and ensure secure transactions
Comply with laws and defend legal rights
What do our local subsidiaries do with your data?
They handle:
Order processing (e.g., delivery, billing, returns, payments)
Customer support (e.g., after-sales services, responding to inquiries)
Security & Compliance (same as above)
Customer Care Interactions
Our support team may:
Contact you via email, phone, or chat
Record calls and save emails for training, quality control, or verification (you’ll be informed and may object where applicable)
How do we protect your data?
We implement strict technical and organizational measures to prevent unauthorized access, loss, or misuse of your data. This includes:
Secure servers in controlled locations
Use of advanced security technologies
Please Note: While we take every precaution, no system is 100% secure. We cannot fully guarantee the safety of electronic transmissions.
